FAQ

Frequently asked questions - AirSentinel

In order to AirSentinel.ai is a platform that provides remote ID tracking of drones through a distributed cloud database. It utilizes the AirSentinel app for android and windows-based monitoring stations to collect data. Our goal is to offer unmatched monitoring of airspace and data analytics to our users.
AirSentinel.ai tracks drones by collecting data from the AirSentinel app and monitoring stations, which are then stored in our distributed cloud database. The platform utilizes a patented technology in the USA to ensure accurate and reliable tracking of drones in real-time.
Yes, the use of the AirSentinel app and the cloud map is free for the general public. Anyone can download the app and access the cloud map to track drones in their vicinity.
No, to protect the safety and privacy of drone pilots, we do not share their specific locations with the public. However, the AirSentinel app and cloud map provide information about the presence and movements of drones in the airspace.
Yes, we offer Authorized User accounts to organizations on a case-by-case approval basis. If you represent an organization and are interested in gaining access to additional features and data analytics, you can sign up and submit a request. Our team will review your request and provide further information.

To sign up for an authorized user account, please visit our website and look for the “Sign up” or “Create an account” option. Fill in the required information and submit your request. Our team will review your application and notify you of the approval status.

The approval process for authorized user accounts varies depending on the volume of requests and the specific criteria. Our team strives to review applications promptly and provide a response as soon as possible. You will be notified via email regarding the status of your application.

At the moment, authorized user accounts are primarily offered to organizations. However, if you are an individual or hobbyist drone operator with a specific need or use case, you can still submit a request, and our team will consider it on a case-by-case basis. We hope this FAQ provides the information you were seeking. If you have any additional questions, please feel free to ask, and we’ll be glad to assist you further!

Authorized users have access to advanced features such as creating watchlists for specific drones using serial numbers or geographic areas. They can share these lists within the AirSentinel ecosystem or keep them private at the organizational or user level. Authorized users can set up real-time SMS text and email notifications whenever a drone on a watchlist is detected or when any drone enters a geographic watchlist area. Additionally, they can request and order ready-to-use monitoring stations that provide airspace monitoring for up to 5 miles, depending on the configuration.

Monitoring stations start at $100/month. The exact cost may vary depending on the specific configuration and additional features required. Please contact our sales team for more information and a detailed quote.

Authorized User accounts are free for government entities at the moment. Private entities can also sign up for an authorized user account and utilize it for free. However, depending on data usage, private entities may be subject to agreed-upon usage fees. Please contact our team to discuss the specific terms and conditions for your organization.

Authorized user accounts are intended for your organization, and you can have as many users as you wish, as long as they are employees of your organization. Granting access to an authorized user login to someone outside of your organization may result in the suspension or termination of your organization’s account.

We are currently in the process of building out an API that will allow partners to access our data streams. Please stay tuned for updates regarding the availability of the API. We hope these additional questions and answers help clarify the details about AirSentinel.ai. Should you have any further inquiries, feel free to ask, and we’ll be glad to assist you!

We apologize for the inconvenience, but as of now, AirSentinel.ai does not offer an iPhone or iOS-compatible app. Due to limitations within the iOS SDK, we are unable to provide an iOS version of the app. However, we understand the importance of catering to iOS users and are actively working towards developing an iOS version of the app. We hope to make it available in the near future. Please stay tuned for updates on our website or other communication channels.

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